Website down time - functions being restored to a better place

Website down time - functions being restored to a better place

We apologise for the downtime experienced recently. Our web server crashed and had to be replaced by a new more powerful web server.

All customer profiles and information are kept on a separate data base server which was not impacted. So all information is intact.

We are still bringing up functionality such as mail so apology for any unanswered customer requests. There may be intermittent problems and some functions such as picture upload now working while we restore all the functions.

The good news is the replacement web server is more powerful and has more recent robust software - so a little pain and a lot of gain.

Our system engineers have been working around the clock to restore things as quickly as possible . Downtime at housecarers.com is very rare and I appreciate your patience while we bring back housecarers stronger and better than ever


Ian