Can you spell 'disintermediation'

Thanks very much for the excellent service. I posted yesterday, and was connected with someone faster than you can spell 'disintermediation' - this is how the internet is supposed to work! Cheers, Richard

In economics, disintermediation is the removal of intermediaries in a supply chain: "cutting out the middleman". Instead of going through traditional distribution channels, which had some type of intermediate (such as a distributor, wholesaler, broker, or agent), companies may now deal with every customer directly, for example via the Internet. One important factor is a drop in the cost of servicing customers directly. ack: http://en.wikipedia.org/wiki/Disintermediation